Shipping Policy

Shipping Policy

Last updated: September 2026

Freight charges apply to equipment orders

The applicable rate is shown before purchase when available. Products that require a destination-specific quote cannot be added to cart until freight is confirmed.

Where We Ship

We ship to the 48 contiguous United States. Equipment ships via commercial freight carrier from the applicable supplier or fulfillment location. We do not currently offer standard shipping to Alaska, Hawaii, US territories, or international destinations. Contact us before ordering to ask whether a special arrangement is available; additional charges may apply.

Shipping Costs

Rate status How the freight cost is disclosed
Freight rate available The applicable charge is shown before payment.
Freight quote required The product displays a Call for Freight Pricing button and cannot be added to cart until the delivered cost is confirmed.

Freight charges depend on the equipment, origin, destination, order quantity, and any required delivery services. Every equipment order is subject to an applicable freight charge.

Online checkout supports one unit of one rate-enabled equipment item per order. Contact us for a delivered quote on multiple units or mixed-equipment orders.

Processing & Delivery Times

Processing, freight pickup and delivery times depend on the product, supplier availability, shipment origin and destination. Contact us before ordering for a current product-specific handling and transit estimate. Special-order timelines vary and should be confirmed for the equipment requested.

How Freight Delivery Works

  1. Once shipped, you'll receive tracking information via email.
  2. The freight carrier will call you to schedule a delivery appointment (typically a 4-hour window).
  3. Delivery is curbside — to the end of your driveway or nearest truck-accessible point.
  4. You are responsible for unloading equipment from the delivery truck. Have a tractor, forklift, or skid steer available.
  5. Inspect equipment thoroughly before signing the delivery receipt.

Delivery Inspection

IMPORTANT: Inspect before signing.

When your equipment arrives, inspect it carefully for any damage before signing the delivery receipt. If you notice damage:

  1. Note the damage on the delivery receipt
  2. Take clear photos of all damage
  3. Contact us within 48 hours at (307) 215-8781

Liftgate Service

If you do not have the ability to unload heavy equipment, liftgate service may be available for an additional fee. This must be requested at the time of order. Note that liftgate service has weight limitations (typically under 1,500 lbs) and may not be available for all equipment.

Questions?

Contact us at (307) 215-8781 or team@tillerequipment.com for any shipping questions.